Delivery and pickup
Delivery & pickup is available at a nominal fee in our regular delivery areas, we do not have a will-call location. Our normal delivery schedule is Monday – Saturday between 8:00 – 5:00. For an extra fee, we will honor requests for AM, PM or specific delivery windows based on availability and with advanced notice. We do offer after hours and Sunday delivery and/or pickup at an additional cost. Please contact our sales staff for specific delivery and pickup pricing. A normal delivery period is for three days, delivery is the day before the event and picked up the following day unless that falls on a Sunday in that case pick up will be on Monday. Notify the office at the time of booking if the delivery location does not have a posted address, working doorbell or a malfunctioning gate. Additional fees will be charged if multiple attempts to deliver or pickup are required or if the staff is made to wait more than 15 minutes.
Deliveries and pick-ups will be made to a location our trucks can access or a location easily reached with a dolly. Please notify the office in advance if the delivery location does not meet these criteria so other arrangements can be made. Equipment needs to be returned clean and neatly stacked, dishware needs to be returned rinsed free of food or a cleaning fee will be charged. Please do not place damp linens in plastic bags as this can cause mold to form and damage them. Clients will be charged replacement cost for any item damaged or broken.